Shipping Timeframes, Fees, & Tracking
Shipping Timeframes, Fees, & Tracking
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Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out.
3–4 business days
6–8 business days
2–14 business days
4–8 business days
4–8 business days
An additional customs and tax fee may apply to international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country, so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line via the contact page.
Before getting in touch with us, please help us out by doing the following:
Check your shipping confirmation email for any mistakes in the delivery address
Ask your local post office if they have your package
Stop by your neighbors in case the courier left the package with them
If the shipping address was correct and the package wasn't left at the post office or at your neighbor’s, get in touch with us via the contact page with your order number.
If you find a mistake in your delivery address, we can send a replacement order, but shipping will be at your cost.
We’re sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please get in touch with us via the contact page within a week with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us via the contact page!
Refunds are only offered to customers who receive the wrong items or damaged items. If any of these apply, please contact us via the contact page with photos of wrong/damaged items, and we’ll sort that out for you.
At this time, we don't offer exchanges. If you’re unsure which size would fit you best, check out our sizing charts—we have one for every item listed in our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know via the contact page within a week of receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one or issue a refund!